Family owned business since 1989

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Testimonials for Bone Dry Roofing

Mike,  Thanks for your efforts during the sales experience.  Your efforts helped deliver the sale in the final stages of negotiation.  Thanks to the siding, wrap and gutter installation teams involved.  They did a great job and really improved the look and value in my home.  The finished installation exceeded my expectations.  I appreciate their workmanship.  And finally, I’d also like to think Scott for his help, execution and follow up during the installation process.  Scott’s dedication to personally install the RX gutter covers and complete the project on a Saturday was impressive.  During the negotiation process, I researched several companies and estimated costs online.  I also obtained a competing quote from a company located a mile from my house.  The competing salesman is the husband of a coworker.  So, this decision was not an easy one.  With nearly identical quotes, I chose Bone Dry’s quote based on customer testimonials and other research I had done.   When the delivery delays occurred, I had begun to second guess my decision.  In fact, I was preparing to cancel the order when I was called to schedule the installation date.  The installation crews and Scott did a great job of completing the sale Mike started.  To everyone involved, thanks for a job well done!  Nathan Hunt Mount Sterling, KY
Nathan H. of Mt Sterling, KY
Wednesday, October 25th
I thought they were prompt, efficient, and very professional.
Peggy M. of Lexington, KY
Monday, March 27th
Testimonial Photo by Elsie S.
Thanks for the good job 
Elsie S. of Lexington, KY
Friday, May 26th
Testimonial Photo by Pat H.
This is a word of thank you for an excellent job at fixing our roof. We especially want to thank the young man who did the actual work. He was courteous & very professional at all times. He willingly answered all of my questions. He cleaned up so neatly that I had nothing to do afterwards. He is a 'keeper'! Thanks again!  In deepest appreciation,  Pat & Doug 
Pat H. of Lexington, KY
Friday, July 1st
Thank you so much for fixing my roof. It's so nice to have a roofing company show up & do what they say. I wished I had used your company to replace my roof. 
Cassie B. of Lexington, KY
Monday, August 29th
I was most satisfied with the timeliness and quality of the work. They worked quickly, finished it quickly, and did a great job. The primary contact, Jade Marsh, provided exceptional service. He was wonderful!    
Anna C. of Lexington, KY
Monday, March 27th
We sought out numerous quotes for our 24 square roof with complete deck replacement. BD was the most professional and not the least expensive option (2nd highest actually). We did not want to go cheap on the roof over our heads. We felt comfortable spending more and even bought additional products/services as the job progressed. Change orders were no problem. I would like to recognize Mike for explaining what we were buying and why BD sells what they sell and do what they do.Scott for supervising the install crew. Bing, bang, boom, it was done!Jade for and Sarah for making sure we are happy customers.   One area of improvement would be coordination/communication with sub. and keeping customer informed of that activity. Apparently in the case of painting, only one sub is used. One sub can create coordination issues and delays. I was most satisfied with the communication with install crew/super.Clean-up.Willingness to address issues to customer satisfaction. Ease of financing. Very pleased with materials, was a significant reason BD was selected for job    
Carl P. of Lexington, KY
Tuesday, March 28th
Testimonial Photo by Wanda M.
Thank you for a great job of replacing my roof. It was worse than I thought it could be. I appreiciate everything that was done, May God bless you and all your employee.  Thank you, Miss Wanda L Miller
Wanda M. of Lexington, KY
Monday, September 18th
Bone Dry Roofing - great! My parents recommended Bone Dry Roofing to us!! About five years ago, we had a slight leak in our roof. A repair service worker from BDR came at our house,  found the problem, fixed the problem,  did not charge us a penny!  He only asked that when we put on a new roof, that we remember Bone Dry Roofing! BDR has been at our house since 7 o'clock this morning; it is about 11:40 now.  The roofers have removed the old roof put on the new shield for the weather and are putting on the new shingles now! Bone Dry Roofing has a crew that is fast, efficient, courteous, and just the best!!!!!! I would give them 4 1/2 stars out of five, but I'm not sure how to do that!!!
Julia C. of Lexington, KY
Friday, December 22nd
Just had Scott Darby at my parents house for an estimate on some gutter and masonry repairs.  He was very good and very professional.  Explained everything well, made sure my parents understood the scope and repair methods.  Give that guy a pat on his back. Bone Dry should feel very confident in having Scott as a company representative to the public.
Chris W. of Lexington, KY
Thursday, August 11th
Nice work! Thank you so much! 
Barry J. of Lexington, KY
Friday, September 23rd
Testimonial Photo by Teresa H.
They were great to work with and any thoughts or problems were explained.   Any problems we had or anything I was not clear on were explained and clarified. They were excellent! I highly, highly recommend them. I was most satisfied with the employees. They were excellent to talk to and made it pleasant. They were extremely timely. They had it done it two days. They were articulate. Mike Bailey was exceptional.      
Teresa H. of Lexington, KY
Tuesday, March 28th
Hi Scott, I wanted to let you know that I am very impressed with Bone Dry Roofing and the work that you have done. All of the workers were courteous and very hard workers.  The job went so smooth and done in less time than I expected and I know I don't have to worry about the roof leaking around the chimney any longer.   When you have a chance, let me know about the gutter guard for the front of my house.   Thanks again for all of your help and assistance in my repair.   Grace
Grace P. of Lexington, KY
Friday, October 27th
I must say that the folks at Bone Dry in Lexington, specifically Jason went above and beyond for me. I couldn't be more appreciative. Thanks again.
Chad H. of Lexington, KY
We LOVE our new roof that was replaced on our home by Bone Dry Roofing in Lexington, Kentucky! Our roof was wind damaged from the very strong storms from earlier in 2015 and the old roof was taken off and the new roof replaced on July 16, 2015. We received EXCELLENT and PROFESSIONAL Service from everyone at Bone Dry Roofing. We worked with JASON PULLIAM, Production Manager. Jason was so wonderful to work with from the beginning and all throughout the entire experience! Jason made it so easy for us! From the first time I spoke with Jason on the phone he was so very nice, so professional, so easy to talk to, and VERY KNOWLEDGEABLE and he represented Bone Dry Roofing in such an excellent way. We then scheduled an appointment with Jason to meet with my husband and myself in our home. Jason answered all of our many questions and concerns that we had thoroughly. Jason stayed at our home until he had explained everything IN DETAIL and talked us STEP BY STEP through the entire process that would happen from that day until our new roof was put on our home. And everything he told us was HONEST, as everything we were told was how it happened. He made us feel so at ease with the entire process. Jason never pressured us to purchase anything that we did not want, but he did discuss with us, in great detail, all of our roofing options. We felt very informed. We had talked to a couple of other Contractors before talking to Jason at Bone Dry Roofing. With those Contractors we had some concerns about several different things. To be honest, the reason we decided on Bone Dry Roofing was because of Jason Pulliam. He represented Bone Dry Roofing in such a positive way, and my husband and I could tell that Jason loved working for Bone Dry as he told us he did, and he also told us about what a GREAT COMPANY Bone Dry is to their customers and also to their community. He talked so positive about Mr. Marsh, General Manager, Sara Brown, the Office Manager, and Junior Castro, Superintendent and the Crew that worked with Junior, and about Bone Dry in general. And...Jason was right.....everyone we worked with at Bone Dry was so very professional and very helpful, and we feel that the QUALITY OF WORK WAS EXCELLENT! Jason really cared about helping us and he cared about our concerns about safety and our property. I asked for references and immediately they were provided and with the references were pictures of Jason with his customers. I was impressed with that. The Office Manager, Sara Brown, is always so very nice, and so very professional. Sara would always answer our questions and her follow up with anything that was asked was excellent. Her Assistant we met while Sara was on vacation, Marsha, was so very nice and very professional and very helpful. We were concerned about safety, but Jason assured us that OSHA requirements for safety were followed and that our property would be protected with tarps and plywood and rollers to pick up the nails. Junior Castro and his Crew were very professional and do quality work and they cleaned up everything before they left. Our property was left looking wonderful and there were no damages. Jason supervised the work site on the day the roof was put on and he kept in contact with us as we were home that day. Jason was the last one with us the day the roof was put on. He takes so much pride in wanting his customers to be totally satisfied with the work that was done, as he would always tell us that he wanted us to be totally happy with everything.... AND WE WERE VERY SATISFIED! My husband and myself have been talking to friends about Bone Dry Roofing as we highly recommend your company. And we would definitely use Bone Dry again. We just cannot say enough about Jason Pulliam, as he is excellent in his position, is so caring about any concerns a homeownr would have, he is so knowledgeable, so very thorough, and so easy to talk to. Thank you to Jason, Junior and his Crew, Sara, Marsha, and to Bone Dry Roofing!!! WE DO LOVE OUR NEW ROOF!!
Eyvonne & Eddie O. of Lexington, KY
Total testimonials : 40

our service area

We serve the following areas

Our Locations:

Bone Dry Roofing
1155 E New Circle Rd
Lexington, KY 40505
1-859-286-7711